Effective Date: 18th July 2025

Reviewed periodically or when legal changes apply.

At FLAPS OUT, we respect your privacy as much as we love a well-placed flap. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe—no fluff, no jargon, just transparency with a sprinkle of flair.

Our Commitment to You

-We value your trust and handle your data with care.

- We never sell your personal information.

- We only collect what we need to do our job brilliantly.

- We keep your data secure and only hold it as long as necessary.

What We Collect

- Name and contact details (like email address and phone number)

- Shipping and billing addresses (so your flaps can find their forever home)

- Purchase history (to help us serve you better)

- Website usage data (cookies and analytics, more on that below)

- Event and trade show interactions (when you sign up or chat with us)

- Any information you share with us, including research responses

How We Use It

-To process orders and deliver your flappy treasures

- To communicate with you about your order, or exciting new things we think you’ll love

- To improve our website, products, and service (yes, cookies might help us do this)

- To comply with legal obligations (like tax reporting and audits)

Sharing Your Data

- We may share your info with trusted third-party service providers (e.g., payment processors, couriers), but only the minimum they need to do their bit to complete your FLAP order.

- We will never, ever sell your data to marketers. Not our style.

Data Security

- Your data is stored securely using encrypted systems and password protection.

- Access is limited to staff who need it, and we train our team on data protection.

- In the unlikely event of a breach, we’ll notify affected individuals as required by law.

Cookies

We use cookies to give you the smoothest site experience possible. These help us:

- Understand how visitors use our site

- Remember your preferences (like not showing the same pop-up five times)

- Improve site performance and functionality

You can control cookie settings in your browser anytime.

Your Rights

Under data protection laws, you have the right to:

- Access the personal data we hold about you

- Correct inaccurate data

- Request deletion of your data (unless we need it for legal reasons)

- Object to processing or ask us to restrict use of your data

- Withdraw consent (where we rely on it)

Contact Us

Questions, concerns, or want to flex your privacy rights? Drop us a line:

Email: sarah@FLAPSOUT.com

Address: 85 Great Portland Street, First Floor, London ,W1W 7LT. Please use email in the first instance.

Changes to This Policy

We may update this policy from time to time to stay aligned with best practices and regulations. We’ll post updates here and, if the changes are major, we’ll let you know.

With Love

FLAPS OUT (T/A Brand Chef Ltd)